Terms and conditions of sale

TERMS AND CONDITIONS OF SALE

 

Information for the Consumer pursuant to Legislative Decree 206/2005 (Consumer Code)

Welcome to the E-commerce website of Effetti Racing
The offer and sale of products on our website") are governed by the following General Conditions of Sale.
You can request and receive support for orders placed online, returns, information on delivery of ordered goods by contacting our offices at Via Carlo Maccari, 4 - Ancona 60131 (Ancona, Italy), tel. +39 351 746 4486.
Those who would like to have personal contact with us will be pleased to respond promptly by email to info@effettiracing.com

Product availability

Subject to all the clauses below, for our company the type of product determines the production cycle, which is why not all products are always in stock but still can be ordered at any time of the year. The e-commerce service is also available for shipments outside the Italian territory.

General Terms and Conditions of Sale

These General Conditions relate to the purchase of products, made remotely via the Internet network, on the website www.effettiracing.com belonging to Effetti S.r.l.. Products purchased on the website are sold directly by the company of the same name, (hereinafter referred to as Monkey Graphics).
This website is the property of: Monkey Graphics by Massimo Canzi

Registered Office.
Via Carlo Maccari 4 60131, Ancona (AN)

Administrative Headquarters
Via Carlo Maccari 4 60131, Ancona (AN)
Tel. +39 339 71 44 916
email:
info@effettiracing.com
VAT NUMBER: 02664850423

The site was created for the sale of graphic products, in compliance with the Italian legislation on distance contracts D. Lgs. n. 70/2003. The sale is governed by these General Conditions. The Customer is therefore invited, before sending the order, to carefully read the General Conditions of Sale as identified above and the information contained therein and to print them or save them on another durable medium accessible to him.

Purchasing procedure

1) The Customer can purchase products in the electronic catalog of the company Monkey Graphics, detailed in the e-commerce area of the Site (www.effettiracing.com) within the respective sections by category, as described in the relevant information sheets contained in the Site, respecting the technical access procedures illustrated therein. The publication of the products displayed on the Site constitutes an invitation addressed to the Customer to make a contractual proposal for purchase. The order sent by the Customer has the value of a contractual proposal and implies full knowledge and full acceptance of these General Conditions of Sale.

2) Each order can be viewed by the Customer through the automatic e-mail with the order summary. In case of any doubts or problems please call immediately or send an e-mail to info@effettiracing.com

Acceptance of general terms and conditions

3) The contract between Monkey Graphics and the Customer shall be deemed to be concluded upon Monkey Graphics' acceptance, even if only partial, of the order. Such acceptance shall be deemed tacit unless otherwise communicated in any manner to the Customer. By placing an order in the various ways provided, the Customer declares that he/she has read all the information provided to him/her during the purchase procedure, and that he/she fully accepts the general and payment conditions transcribed below.

4) If the Customer is a consumer (i.e. a natural person who purchases the goods for purposes not related to his or her professional activity), once the online purchase procedure is completed, he or she will print or save an electronic copy and in any case keep these general conditions of sale, in compliance with the provisions of Italian law on distance contracts.

5) Any right of the Customer to damages or compensation, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and/or property, caused by the non-acceptance or fulfillment, even partial, of an order is excluded.

6) The order sent by the Customer to Monkey Graphics through the Internet network must be completed in its entirety and must contain the elements necessary for the identification of the Customer, the products ordered and the indication of the place of delivery, under penalty of nullity. Monkey Graphics will send the Customer, by e-mail, a confirmation of order receipt. The delivery address must be manned, that is, there must be a person present sufficiently continuously to receive the package.

7) By sending the order, in the various ways provided by the operating instructions of the Site, the Customer declares that he/she has read all the indications provided to him/her during the purchase procedure, and fully accepts the General and Payment Conditions described below.

Product prices - shipping costs - product availability

8) All product prices are clearly indicated on the Site and are inclusive of VAT only.

9) The prices of the products shown on the Site are subject to change at any time and without notice, it being understood that, limited to orders being accepted or as above accepted by the company Monkey Graphics, the terms of sale in effect at the time the order is sent by the Customer will apply, except for orders not accepted, as per the paragraph in point 3.

10) Delivery time varies depending on the area of destination.

11) The cost of each shipment, the amount of which may vary depending on the weight of the package and the place of destination of the products, is added to the total price of the products and is clearly indicated and communicated to the Customer, through the Site, before the conclusion of the Purchase Agreement.

12) The visual representation of the products on the Site, where available, normally corresponds to the photographic image accompanying the description sheet. It is understood that the image has the sole purpose of presenting them for sale and may not be perfectly representative of its characteristics but differ in color, size, accessory products present in the picture.
In case of difference between the image and the written product sheet, the description of the product sheet shall always prevail.

Payment of the order

13) Payments in performance of Purchase Agreements entered into through the Site may be made through PayPal. For details see the Terms of Payment.

The Customer at the time of the conclusion of the Purchase Agreement, after checking the order summary and making the appropriate verifications, will confirm the transaction.

14) Monkey Graphics reserves the right to request additional information from the Customer (e.g., landline phone number). In the absence of the requested documentation, Monkey Graphics reserves the right not to accept the order.

15) As a greater guarantee and security for the customer, at no time during the purchase process is Monkey Graphics able to know the buyer's credit card information, which is transmitted via secure connection directly to the site of the banking institution handling the transaction.
No computer file of Monkey Graphics will retain such data.
Under no circumstances, therefore, can Monkey Graphics be held responsible for any fraudulent and improper use of credit cards by third parties, when paying for products purchased on www.effettiracing.com

Deliveries and documentation

16) The product ordered will be manufactured and shipped, deliveries will be within 7/10 business days of the order, for shipments to particularly remote locations the delivery period will be within 10 days.
All product deliveries will be at Monkey Graphics' risk. Risk will transfer to the Customer upon delivery of the products to the Customer by the shipper, carrier or other agent engaged by Monkey Graphics for delivery. Normally, shipment of goods will be by express courier. Each shipment will be traceable by the code provided by the courier used through the courier's website. This code will be provided to you upon request.

17) No responsibility can be attributed to Monkey Graphics in the event of any delay in processing the order or delivery of what was ordered.

Any damage to the packaging and / or the product, must be immediately contested, putting the words "ACCEPTED WITH RESERVE" on the courier's delivery receipt. Once the courier's document has been signed, the Customer will not be able to oppose any dispute about the external characteristics of what has been delivered.
We therefore advise, even when no problems are found on the outside of the package, to always sign the courier's slip with al wording "Subject to control". In fact, in case this wording is missing and damage to the product is found, the courier will no longer be held responsible regardless of the presence of insurance or not.
Any problems concerning the physical integrity, correspondence or completeness of the products received must be reported within 7 days of delivery, in the manner provided herein.

18) In the event of failure to collect within 5 working days of the material in stock at the warehouses of the courier due to repeated inability to deliver to the address specified by the Customer when placing the order, the order will be considered automatically processed, the courier will proceed to return to the company Monkey Graphics of the package. In this case, the customer is required to reimburse the company Monkey Graphics double shipping costs (outward to the customer and return to the company).

Right of withdrawal

19) Pursuant to Legislative Decree 06/09/05 N°206, the consumer customer has the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without penalty, within 10 days of delivery of the products.
To exercise this right, the customer must send notice in writing by registered letter with acknowledgment of receipt to Monkey Graphics , Via Carlo Maccari 4 60131, Ancona (AN) indicating the product or products for which he intends to exercise the Right of Withdrawal, provided that they are undamaged.
Once the above notice of withdrawal has been received, the company Monkey Graphics will promptly notify the customer with instructions on how to return the goods.

20) However, the right of withdrawal is subject to the following conditions:

  • the right applies to the purchased product in its entirety; it is not possible to exercise withdrawal only on part of the purchased product;
  • The purchased item must be intact.

In accordance with the law, shipping costs related to the return of the goods are the responsibility of the customer. The shipment, until the certificate of receipt in our warehouse, is under the full responsibility of the customer. In the event of damage to the goods during transport, Monkey Graphics will notify the customer of the incident, to enable him to file a timely complaint against the carrier of his choice and obtain reimbursement of the value of the asset (if insured); in this case, the product will be made available to the customer for its return, simultaneously canceling the request for withdrawal.
Monkey Graphics is not responsible in any way for damage or theft/loss of goods returned by uninsured shipments.
Upon arrival at the warehouse, the product will be examined to assess any damage or tampering not resulting from transport. If the packaging and / or the original packaging are damaged, Monkey Graphics will deduct from the refund due a percentage, but not more than 20% of it, as a contribution to the cost of restoration. If the product has been opened with the breaking of the seals, the product will not be refunded.

21) Without prejudice to any repair costs for damages assessed to the original packaging, Monkey Graphics will refund the customer the full amount already paid, within 30 days of return of the goods, by transfer of the amount charged to the Pay Pal account used or by Bank Transfer. In the latter case, it will be the customer's responsibility to promptly provide the bank details on which to obtain the refund (Full IBAN Code).

22) The right of withdrawal lapses totally, for lack of the essential condition of integrity of the property (packaging and / or its contents), in cases where Monkey Graphics ascertains:

  • The lack of the original outer packaging and/or inner packaging;
  • The absence of integral elements of the product;
  • Damage to the product due to causes other than its transportation.

In case of forfeiture of the right of withdrawal, Monkey Graphics will return the purchased goods to the sender, charging the same for shipping costs.

Complaints

23) Any complaints should be addressed to Monkey Graphics,Via Carlo Maccari 4 60131, Ancona (AN) - info@effettiracing.com

Applicable law

24) The contract of sale between the Customer and the company Monkey Graphics is concluded in Italy and governed by Italian Law. For the resolution of civil and criminal disputes arising from the conclusion of this distance sales contract, the territorial jurisdiction is exclusively that of the Court of Rome.

If you have any doubts or want to order by other ways:

Telephone order

Phone +39 351 746 4486(responsible: Massimo Canzi)
In case you are unfamiliar with computers or if you would like information or insights about the products, you can contact us by phone; we will be glad to answer all your questions.

Order by e-mail

Send us an e-mail to the e-mail address. info@effettiracing.com and you will be contacted as soon as possible.

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